frequently asked questions

Opting for a more considered approach to our Australian designed and owned label, sōlo design and produce a single seasonless collection, slowly releasing piece by piece throughout the year.

We consciously design staple pieces that are not trend or season-specific, focusing on high quality, not quantity. Slow and purposeful fashion is incredibly important to sōlo and will continue to make up a large part of our label’s structure and growth moving forward.    

Our pieces are manufactured in factories that adhere to international standards and are BSCI compliant, meaning that the people who make our pieces work in safe and fair conditions in respect of social, environmental and ethical international quality standards.

We are based in Adelaide, Australia. All online orders are shipped out of our warehouse in Adelaide.

Pre-orders are dispatched by the date provided on the product page. Please note that you are fully charged using your payment method of choice at the time of placing your order. 

For information on how to return, view our Returns page here.

Just sign up here and we'll email you to let you know new limited release dates and give you early access to sales.